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Post by lastrec on Jun 5, 2016 11:39:43 GMT -7
What does everyone think of this new training? The supervisor who began the video for my group didn't try to hide her contempt for it. She said "this program has been around for years, lots of companies have tried and abandoned it. I guess the postal service has just discovered it. But whatever." That's an exact quote.
Seems to me like it's just an unnecessarily complicated way of saying we need to focus on efficiency and quality, which we are already doing. At least it gave us a half hour ergo break, which I'm always in favor of.
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Post by slcstudent on Jun 5, 2016 15:44:21 GMT -7
The only thing I could think during the video was how much the usps is paying some business management consulting firm to implement this program. Lean six Sigma has gone around in many different agencies, but nothing the system preaches is groundbreaking. It just sounds good to all the high management...I guess they never learned if something sounds too good to be true it probably isn't. There is never an easy fix to all your business woes.
I never feel bad for management, but I did stop and think about how their (mainly karens) job must be terrible right now! She's probably got to fill out all their little action plans and do reports about problems that she needs to solve... and like many other business action programs, lean Six Sigma is only about "measurable progress" not actually fixing anything.
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Post by Topple on Jun 6, 2016 0:20:09 GMT -7
What was all that white belt, yellow belt, green belt stuff... is karate the new way mailmen and women will be dealing with unleashed dogs?
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Post by slcgl on Jun 6, 2016 5:41:38 GMT -7
The belt thing is just silly, it makes me even less inclined to take the training seriously. I don't know if management can get any benefit from the program, but for the rest of us it's just uneccesarry non-productive time. Not really the way to eliminate waste!
I'm not surprised to learn the whole thing is already outdated. Lastrec, do you remember when we all had to watch the Who Moved My Cheese video, several years after the book was published? Everyone assumed it meant the REC was closing, otherwise what was the point?
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Post by lastrec on Jun 6, 2016 9:09:05 GMT -7
Yes I remember that awful video. The point was to get people to meekly accept when something bad was done to them, right? And it condescended to you with a childish mouse cartoon. The worst! That was also around the time we watched the video of the guys who throw the fish around Pike Place Market. Then Karen asked us "ok, what can we do to make our jobs fun like that?" As if Karen wouldn't forbid anything fun we came up with.
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